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Front of House Manager
Job Description
A neighborhood pub and supper spot is looking for a Front of House Manager. They have created a laid-back atmosphere where friends and family can go for good food, drinks, and a great time.
Responsibilities:
- Assist the General Manager in overseeing daily operations of the restaurant.
- Manage and lead a team of employees, including training, scheduling, and performance management.
- Ensure high-quality food and service standards are consistently met.
- Monitor inventory levels and order supplies as needed.
- Collaborate with the kitchen staff to ensure efficient food preparation and timely service.
- Handle customer inquiries, complaints, and resolve issues in a professional manner.
- Implement and enforce health and safety regulations.
- Assist in developing and implementing strategies to increase sales and profitability.
- Maintain a clean and organized restaurant environment.
Experience:
- Previous experience in food service management or assistant manager role
- Strong leadership skills with the ability to motivate and inspire a team.
- Knowledge of kitchen management principles and food preparation techniques
- Excellent customer service skills with a focus on providing an exceptional dining experience.
- Proven ability to manage shifts effectively, ensuring smooth operations during peak hours.
- Familiarity with the food industry trends and best practices.
- Experience in supervising employees and handling employee-related issues.
Meet Your Recruiter
Dan Heltzel
Managing Partner
Dan spent 20 years serving our country, as an officer recruiter for the Navy, recruiting some of the most challenging and niche roles the country had to offer. He led a large team that made significant placements and was awarded top recruiter in the nation for three years in a row. While in the Navy, Dan earned his M.B.A., in Leadership.
After retiring from the Navy, he found a true passion for hospitality recruitment as he spent time working with high-volume restaurant groups in Washington, DC. Dan’s immediate success in the private sector leveraged his extensive training and the high expectations of the US Military. Dan combines his expertise in recruiting with his personal network in the restaurant industry and passion, leading The Talent Shop as our Managing Partner.
Dan is a Dad, Husband, avid tennis player, collector of bourbon, and is as comfortable in a fine restaurant as he is in a sports bar watching his favorite teams.