Events Manager Jobs in Washington DC \ Job Recruiters

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Washington, DC 20024

Posted: 01/22/2025 Job Number: 150 Salary: $85K + 3% Commission

Job Description

A new concept coming to The Wharf in Washington, DC is seeking an Events Manager to join their team!

This restaurant celebrates the heritage and traditions of fishing. Located on the waterfront at the southern end of The Wharf, it is designed to cater to locals and residents of DC, alongside the many seasonal visitors. This location will include a large bar, main dining room, seasonal outdoor terrace, and three private dining rooms, offering opportunity for unique and exciting experiences.

The Events Manager will ensure the seamless planning, coordination, and execution of company events, while simultaneously ensuring the highest standards of guest service. This individual will be responsible for end-to-end event management, from the inception of an idea to the actual day of the event, and everything in between.

Essential Job Functions:

Manage from start to finish all restaurant events including public inquiries, major client dinners/events, Hauser & Wirth (HW) artist dinners and events in the restaurant space or off-site catering
Train, supervise, schedule, and manage event staff, ensuring that the company's guest service standards are consistently upheld
Actively manage, coach, and develop the Event coordinator
Lead in ensuring conversion of the pipeline - set conversion time, review the handling of enquiries, pricing, communication, etc.
Act as the primary point of contact for all incoming event-related inquiries and ensure timely follow up with guests
Coordinate all administrative event details with client from inquiry to close including but not limited to negotiating, executing proposals, contracts, ensuring client deposits or payments in full, developing floor plans, rental orders, and post event follow up
Coordinate all logistical event details from planning to execution, including space inspections, tastings, vendor meetings, COI paperwork, and day-of onsite client contact
Oversee all day of event operational logistics from load-in to load-out including set up, timing and firing of courses, and closing of checks to ensure smooth operations on the day of the event
Responsible for BEOs, menu cards, event details, rentals, all 3rd party invoices, itemized bills, taking and logging deposits and final payments through POS and TripleSeat, managing specific client event needs, event administrative paperwork, load-in and out, schedules, and keeping all information up to date for all departments
Partner with the General Manager for all sales reporting, forecasting, lost booking tracking, conversion ratios, deposit logs, and commission logs
Collaborate with the Wine Director or Sommelier and Bar Manager to build drink packages and ensure that the beverage and wines for an event are preordered or available and in stock for the event
Full understanding of menu offerings to make educated recommendations and pairings to clients
Coordinate with FOH and BOH teams to ensure seamless execution of events through active and thorough communications, BEOs, meetings, and event preshifts
Manage day of event and effectively adapt as necessary to ensure a successful event while maintaining professional decorum
Build and maintain client database to ensure repeat business, and referrals through personal outreach to establish relationships with event planners, neighboring business, social clients that align with our values and ethos
Collaborate with the General Manager to develop and implement new marketing ideas to drive business and sales
Partner with the General Manager to strategize departmental growth through industry research, social trends, and insight from industry peers
Work as a member of the restaurant team, interacting with service team in a positive manner and assisting others as needed
Interact with event guests to resolve guest complaints in a hospitable manner - Anticipate and service the guest’s needs
Support and guide event staff with correct practices and exceed guest expectations
Ensure all events comply with health, safety, labor, permit, and any other relevant regulations
Actively maintain and manage the company's event calendar in a timely manner to avoid scheduling conflicts and ensure optimal event spacing and pacing to ensure no disruptions to regular restaurant business
Liaise with vendors to negotiate pricing, delivery/pick up schedules and costs, and agreements that align with the company's budget and standards
Monitor and manage event budgets, ensuring optimal resource allocation, labor costs, and client invoicing to align with departmental budgets
Research, file, and acquire necessary permits and licenses for all events as needed
Oversee all phases of the event department including sales, planning, marketing, and servicing
Engage in both short-term and long-term planning and management for event sales to align with the company's objectives and budget

Physical Requirements

Must be able to stand and walk for extended periods of time - Must be able to list 30 lbs - Must be able to perform repetitive bending, stooping, twisting, lifting products and supplies - Must be flexible to work nights and weekends

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