Fine Dining General Manager
Job Description
As a Fine Dining General Manager, you’ll be a strategic leader and brand ambassador, guiding your team through our core leadership principles—role modeling, our touchstones, delivery on operational and culinary standards, and coaching and developing the team. Your role is to inspire, empower, and cultivate a strong team culture while optimizing business performance and ensuring exceptional guest experiences. You will foster a supportive, growth-oriented environment that reflects our values and connects with both guests and the community.
This role requires a proven leader with a passion for hospitality, a track record of driving revenue, and the ability to inspire a high-performing team. The General Manager will oversee all aspects of restaurant operations, ensuring a culture of excellence while achieving financial goals.
- Oversee daily restaurant operations, ensuring seamless execution of service and operational standards
- Develop and mentor a team of managers and staff, fostering a culture of hospitality, accountability, and excellence
- Drive guest satisfaction and loyalty through 100% manager visits—engaging meaningfully with guests, creating return guests, and fostering long-term relationships
- Ensure teams consistently execute high standards of guest interaction, maintaining exceptional hospitality and service
- Demonstrate strong business acumen through managing financial performance, including budgeting, forecasting, cost control, and revenue growth
- Drive incremental sales through exceptional service, personalized recommendations, community engagement, and fostering guest loyalty
- Proven track record of driving sales growth and achieving KPI targets through strategic goal setting and local market expertise
- Deep knowledge of recipes and kitchen operations, collaborating with the culinary team to maintain high-quality food and beverage offerings
- Ensure effective delegation across the team, empowering team members, fostering ownership, and ensuring smooth operations
- Oversee inventory management, including ordering, receiving, tracking, analyzing AVT, detecting issues proactively, and ensuring accountability
- Ensure compliance with all health, safety, and company policies and regulations while maintaining the restaurant’s physical condition and brand standards
- Plan and organize business operations, effectively communicating restaurant goals and aligning the team toward success
- Commit to weekly manager meetings, driving accountability, consistency, and continuous improvement
- Ensure daily, informative, and inspiring pre-shifts occur, keeping the team aligned and motivated
- Recruit, train, and develop a high-performing team, promoting teamwork, accountability, and a guest-obsessed mentality
- Manage and communicate effectively around rollouts, ensuring smooth execution and team readiness
- Act as a brand and culture ambassador, leading community outreach and engagement while maintaining strong market awareness
- Mentorship, coaching, and accountability—ensuring every role contributes to exceptional service and operational excellence