Assistant General Manager

Our client is seeking an experienced and motivated Assistant General Manager (AGM) to support the Operating Partner in overseeing daily restaurant operations. The AGM will play a key leadership role in driving operational excellence, ensuring profitability, and delivering an exceptional guest experience.

Key Responsibilities
Operations & Service

• Supervise daily restaurant operations to ensure efficiency and compliance with company standards.

• Coordinate communication between Front-of-House and Back-of-House teams.

• Manage inventory, order supplies, and oversee cash handling and end-of-day reporting.

• Maintain a clean, organized, and compliant environment in line with health and safety regulations.

Team Leadership & Development

• Support hiring, training, and onboarding of new team members.

• Create schedules and delegate responsibilities to staff.

• Coach and mentor employees to elevate performance and guest service.

• Handle employee relations and foster a positive, collaborative workplace culture.

Financial & Administrative

• Assist with budgeting, cost control, payroll, and financial reporting.

• Track income, expenses, and vendor invoices to ensure fiscal accountability.

Guest Experience

• Address guest feedback with professionalism and care.

• Promote a welcoming, service-oriented environment that reflects company values.

Qualifications

• 2+ years of restaurant or hospitality management experience required.

• High school diploma or equivalent; degree in Hospitality Management a plus.

• Strong leadership, communication, and organizational skills.

• Customer-focused mindset with the ability to thrive under pressure.

• Proficiency in POS and restaurant management software.

• Flexible availability, including nights, weekends, and holidays.