We are looking for a motivated and people focused Assistant General Manager (AGM) to help lead daily operations in a fast-paced restaurant environment. This role is perfect for someone who enjoys team leadership, great customer service, and hands-on work while growing and supoorting the General Manager.

Key Responsibilities Customer Experience

• Lead by example to ensure a warm, friendly, and efficient guest experience.
• Resolve customer concerns with professionalism and a service-focused mindset.
• Maintain a clean, welcoming dining and ordering environment.

Team Leadership

• Supervise, coach, and support FOH staff during shifts.
• Assist with onboarding and training team members.
• Promote a positive, team-oriented workplace culture.

Operations & Standards

• Manage daily shift operations, including opening and closing procedures.
• Monitor product quality, presentation standards, and speed of service.
• Ensure all food safety and sanitation guidelines are followed.

Cash Handling & Administrative Tasks

• Oversee cash register operations, cash counts, and daily deposits.
• Assist with inventory checks and ordering supplies.
• Complete daily operational reports and communicate updates to management.

Collaboration

• Work closely with kitchen staff to ensure smooth workflow and accurate order fulfillment.
• Support the General Manager with special projects, scheduling, and staffing needs.

Qualifications

• 3+ year of supervisory or shift-lead experience in food service preferred, but strong customer service backgrounds will be considered.
• Excellent communication and leadership skills.
• Ability to thrive in a fast-paced environment.
• Basic understanding of cash handling and point-of-sale systems.
• Strong problem-solving abilities and a proactive attitude.
• Availability to work weekends, holidays, and variable shifts as needed.

Physical Requirements

• Ability to stand for extended periods.
• Capable of lifting up to 30 lbs.
• Comfortable working in a busy kitchen/food service environment.

Compensation & Benefits

• Salary: $65,000–$75,000, based on experience.
• Opportunities for advancement and additional management training.

Why Join Us?

We’re a people-first shop dedicated to great food, great service, and developing great leaders. If you’re passionate about hospitality, enjoy working with a strong team, and want to grow your career in restaurant management, we’d love to meet you!