.png)
Director of Operations
Job Description
Director of Operations
About the Role
The Talent Shop is seeking a results-driven Director of Operations to lead a growing hospitality group known for its scratch-made burgers, craft beer programs, and curated bourbon selections. The ideal candidate has a passion for the guest experience, strong operational expertise, and a proven track record in multi-unit leadership.
Key Responsibilities
-
Oversee daily operations across multiple locations, ensuring consistency in food, beverage, and service standards
-
Partner with culinary and beverage teams to maintain excellence in menu execution, with a focus on burgers, beer, and bourbon programs
-
Develop and manage budgets, financial reporting, and P&L analysis to maximize performance
-
Lead and mentor managers and staff, fostering a culture of hospitality, accountability, and growth
-
Drive operational strategies to improve efficiency, guest satisfaction, and profitability
-
Ensure compliance with all health, safety, and brand standards
-
Collaborate with ownership on long-term growth, expansion, and brand development
Qualifications
-
5+ years of operations leadership experience in full-service restaurants or hospitality groups
-
Strong background in managing high-volume, concept-driven restaurants (burgers, casual dining, or beverage-focused concepts a plus)
-
Proven success in financial management and cost control
-
Excellent leadership, communication, and team-building skills
-
Ability to thrive in a fast-paced, entrepreneurial environment
-
Strategic thinker with hands-on management style