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General Manager - Multi Unit
Job Description
The Talent Shop is seeking a dynamic and experienced Multi-Unit General Manager to oversee multiple bakery café locations across the DMV area. This hands-on, people-focused leader will inspire teams, deliver outstanding guest experiences, and drive operational and financial success.
Benefits Offered
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Competitive salary $65,000–$80,000 plus 20–30% performance-based bonus
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4 weeks PTO annually
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Health & Dental insurance (with employer contribution)
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401(k) with company match
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Monthly wellness reimbursement
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Employee discounts and complimentary meals during shifts
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Opportunities for growth in a values-driven, expanding company
Key Responsibilities
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Lead day-to-day operations across multiple units, ensuring excellence in service, product quality, and team culture
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Recruit, coach, and develop high-performing teams
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Drive sales growth through local marketing, community engagement, and operational efficiency
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Monitor and analyze KPIs to optimize labor, inventory, and profitability
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Create a welcoming, service-driven atmosphere for both guests and employees
Qualifications
- 4+ years of management experience in hospitality, food service, or retail (Previous bakery & cafe experience preferred!)
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Strong leadership skills with proven success in team development
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Solid financial acumen with KPI management experience
- Hands-on leadership style with adaptability in fast-paced environments
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Excellent communication and interpersonal skills