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General Manager - Multi Unit
Job Description
The Talent Shop is seeking a dynamic and experienced Multi-Unit General Manager to oversee multiple bakery café locations across the DMV area. This hands-on, people-focused leader will inspire teams, deliver outstanding guest experiences, and drive operational and financial success.
Benefits Offered
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Competitive salary $65,000–$80,000 plus 20–30% performance-based bonus
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4 weeks PTO annually
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Health & Dental insurance (with employer contribution)
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401(k) with company match
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Monthly wellness reimbursement
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Employee discounts and complimentary meals during shifts
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Opportunities for growth in a values-driven, expanding company
Key Responsibilities
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Lead day-to-day operations across multiple units, ensuring excellence in service, product quality, and team culture
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Recruit, coach, and develop high-performing teams
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Drive sales growth through local marketing, community engagement, and operational efficiency
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Monitor and analyze KPIs to optimize labor, inventory, and profitability
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Create a welcoming, service-driven atmosphere for both guests and employees
Qualifications
- 4+ years of management experience in hospitality, food service, or retail (Previous bakery & cafe experience preferred!)
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Strong leadership skills with proven success in team development
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Solid financial acumen with KPI management experience
- Hands-on leadership style with adaptability in fast-paced environments
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Excellent communication and interpersonal skills
Meet Your Recruiter
Dan Heltzel
Managing Partner
Dan spent 20 years serving our country, as an officer recruiter for the Navy, recruiting some of the most challenging and niche roles the country had to offer. He led a large team that made significant placements and was awarded top recruiter in the nation for three years in a row. While in the Navy, Dan earned his M.B.A., in Leadership.
After retiring from the Navy, he found a true passion for hospitality recruitment as he spent time working with high-volume restaurant groups in Washington, DC. Dan’s immediate success in the private sector leveraged his extensive training and the high expectations of the US Military. Dan combines his expertise in recruiting with his personal network in the restaurant industry and passion, leading The Talent Shop as our Managing Partner.
Dan is a Dad, Husband, avid tennis player, collector of bourbon, and is as comfortable in a fine restaurant as he is in a sports bar watching his favorite teams.