Restaurant General Manager
Job Description
The General Manager will lead daily operations, drive sales growth, implement strategic initiatives, and develop team potential while maintaining company standards and objectives. This role demands an experienced leader with strong mentorship skills, organizational expertise, and a passion for exceptional hospitality.
Responsibilities:
This position requires outstanding business acumen, financial management, communication, and leadership skills. Key responsibilities include:
- Manage daily business operations, effectively delegating and supervising staff.
- Develop and execute successful sales growth strategies.
- Uphold and promote the company’s commitment to local, sustainable, and responsible food practices.
- Assist the executive chef in sourcing and building relationships with local and regional producers.
- Always ensure an exceptional and upscale guest experience.
- Provide professional leadership and support across all departments.
- Enforce company policies and progressive discipline as needed.
- Develop action plans to achieve budget targets and control expenses.
- Monitor financial performance, ensuring profitability and cost efficiency.
- Uphold and enhance brand, culture, and operational standards.
- Cultivate strong relationships with local clientele and the community.
- Oversee recruitment, training, and development efforts to minimize turnover.
- Establish and maintain a culture of recognition, engagement, and accountability.
- Ensure responsible alcohol service and compliance with safety regulations.
- Perform additional duties as assigned.
Qualifications & Skills:
- Extensive experience in upscale restaurant management; farm-to-table experience preferred.
- Strong knowledge of wine and spirits.
- BA/BS degree or industry-related certification/education or related experience.
- Proficiency in financial analysis, Profit & Loss statements, Point of Sale systems, Excel, and Management software.
- Proven sales and consensus-building skills. Demonstrated leadership in conflict resolution, accountability, and staff development.
- Excellent verbal and written communication skills.
- Highly organized with exceptional time management abilities.
- Strong work ethic and attention to detail.
- Approachable, open-minded, and an active listener.
- A proactive mindset focused on continuous improvement in quality, processes, and team development.
Compensation & Benefits:
- Competitive salary with performance-based bonuses.
- Medical benefits
- Paid time off.
- 401k Match
- #TTS3
Meet Your Recruiter
Dan Heltzel
Managing Partner
Dan spent 20 years serving our country, as an officer recruiter for the Navy, recruiting some of the most challenging and niche roles the country had to offer. He led a large team that made significant placements and was awarded top recruiter in the nation for three years in a row. While in the Navy, Dan earned his M.B.A., in Leadership.
After retiring from the Navy, he found a true passion for hospitality recruitment as he spent time working with high-volume restaurant groups in Washington, DC. Dan’s immediate success in the private sector leveraged his extensive training and the high expectations of the US Military. Dan combines his expertise in recruiting with his personal network in the restaurant industry and passion, leading The Talent Shop as our Managing Partner.
Dan is a Dad, Husband, avid tennis player, collector of bourbon, and is as comfortable in a fine restaurant as he is in a sports bar watching his favorite teams.
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